Who We Are
Message from Executive Director
Greetings to all of OSI’s wonderful members, supporters, and business partners! It is with your steadfast support and contributions that we are able to continue to provide quality vocational training and services to our clients. For this, we are very grateful. On behalf of OSI’s Board of Directors, I am privileged to present you with our Fiscal Year 2020-21 Annual Report.
Like the rest of the world, our look back at FY ’20-’21 is dominated by the impacts of the COVID-19 pandemic on our clients, staff, business partners, and programs. Through the uncertainty, anxiety and turmoil we continue to face during this time Team OSI focuses on the one thing that drives each of us: our clients. Helping grow the personal success of individuals with disabilities while maintaining health and safety remained at the heart of every decision we made this year.
During the first two months of the fiscal year, most of our clients gradually returned to normal work routines following a three month shut down. Like every business, we had to make changes and remain flexible in response to the pandemic. On November 2, 2020, OSI once again was mandated to discontinue facility-based services due to a rise in community spread of COVID-19.
Through the commitment and flexibility of our team, we realized many successes. Our employees and participants showed a resiliency and spirit that was inspirational. When OSI was forced to close our facility services again in November, floor supervisors, job coaches, and management personnel continued to fulfill orders for business partners such as Volvo, DL Martin, TB Woods, and more. Clients and job coaches sustained services to business partners in the community, such as Staples, Schreiber Foods, Beistle, AFCO, APX, as well as area churches. Still others were able to serve clients through remote services when community based service provision was not an option. Job coaches and other program staff maintained client contact virtually, providing social engagement, activities, and encouragement.
We ended the year with a strong financial standing through CARES Act programs such as the Payroll Protection Program (PPP) and Employee Retention Tax Credits. We face another difficult year, as our traditional funding sources continue to feel the impacts of COVID-19 especially with the emergence of variants. Like many, we have been tested and stretched as an organization, but OSI is more than familiar with adapting to changes and prevailing through challenges.
In this report, you will read some uplifting stories on a few of our individuals who have been thriving with the support they receive from OSI. You will see how your sustained generosity and investment in our mission helps them persevere in life, aside from lockdown restrictions and disruptions in routines due to COVID-19. We look forward to sharing more good news with you in the future, as we get closer to a post-pandemic world.